Delete your JoeyDrive account

In the app

1. Open the JoeyDrive app and sign in.
2. Go to Menu → Account and tap Delete account.
3. You'll see how many upcoming bookings will be cancelled. Confirm by tapping "Yes, delete my account."

This can't be undone. Once it's confirmed, you won't be able to sign back in to that account.

Without the app

1. Email privacy@aussiely.com.au with the subject line "Delete my JoeyDrive account".
2. Include your full name and the email address or phone number your account is registered under, so we can find your account and confirm it's really you.

We'll action email requests within 30 days.

What gets deleted

• Your login, so you can no longer sign in to this account
• Your profile details: name, email, phone, bio, website, and photo
• Your DIA and WWCC verification checks
• Your venues, service areas, and availability
• Any private notes you kept about your clients

What we keep, and why

• Any pending or confirmed bookings are cancelled, and we text your clients to let them know.
• Active client packages are cancelled too.
• Your services and packages are deactivated rather than deleted, since past bookings still reference them.
• We keep past booking records (date, service, status) and reviews indefinitely, so other users' booking and review history stays accurate. Before we do, we strip out your name and contact details and trim the booking location down to the suburb.

JoeyDrive doesn't store payment card details, so there's no payment data to delete.